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北京市《乘客卡的发行办理与使用规定》

点击数:3966 发布时间:2008/6/9 11:25:23 发布者:stevezz007


《乘客卡的发行办理与使用规定》 1、乘客卡的种类与使用范围 乘客卡是在北京公共交通领域乘车消费使用的一种IC卡,即(一卡通卡)。该卡由北京市政一卡通公司负责制作、发行、充值、结算清分、退换、回收管理。 乘客卡种类分为普通卡和月票卡。其中,普通卡分为记名卡和非记名卡;月票卡分为:成人月票卡、学生月票卡、地铁专用月票卡、公交地铁联合月票卡。 乘客卡的使用范围为:北京公共交通控股(集团)有限公司(以下简称“公交集团”)、北京巴士股份有限公司(以下简称“巴士公司”)、北京八方达客运有限公司(以下简称“八方达公司”)、北京祥龙公交客运有限公司(以下简称“祥龙公司”)、北京畅达通客运股份有限公司(以下简称“畅达通公司”)所属全部运营线路车辆,北京地铁1号线、2号线、八通线、13号线以及安装有一卡通读卡计价器并张贴“欢迎使用一卡通卡”标志的出租汽车。 2、乘客卡的发行办理与使用 乘客卡有普通卡和月票卡。 Ⅰ普通卡的发行使用 普通卡为储值卡,具有储值和消费功能,可重复储值使用。 (1)在一卡通公司授权的发卡/充值网点申办。 (2)申办时须缴纳20元卡押金,无需任何证件,且申办的张数不限。 (3)申办人在完成必要手续后可在发卡/充值网点当场取得普通卡,发卡/充值网点为持卡人出具押金收据。 (4)首次充值金额不低于20元,每次充值额需为10元或10元的整倍数。卡内余额不超过1000元。 (5)发卡/充值网点为持卡人出具充值凭证。 (6)如有透支情况,持卡人充值时应先偿还透支款。 (7)普通卡持卡人持卡乘坐公共电汽车(地铁)时,如卡内余额不足以支付当次乘车费用,但高于0.1元的,持卡人可以持卡透支乘坐本次车。透支金额在充值或者退卡时偿还。 (8)乘坐出租车时,不可透支消费。 (9)持卡人刷卡乘坐公共电汽车月票无效线路,可享受8折优惠。持卡人刷卡乘坐公共电汽车月票有效线路和地铁线路时,按票价执行,不享受折扣优惠。 (10)持卡人乘坐单一票制线路车辆,只需在上车时刷卡一次,从卡内扣除应收票款。 (11)持卡人乘坐分段计价线路车辆,需要在上车时和下车时各刷卡一次,上车刷卡打标记,下车刷卡扣除应收票款。 (12)不允许一卡多人同时使用。 (13)乘坐地铁 ①1号线、2号线、八通线:持卡人进站刷卡形成交易记录,扣除应收票款。 ②13号线:持卡人入闸刷卡进行打标记,出闸刷卡形成交易记录,扣除应收票款。 (14)乘坐出租汽车 ①持卡人下车时刷卡一次,扣除乘车款。 ②当卡内余额不足以支付本次乘车款时,差额部分可用现金支付或使用另外一张卡支付。 (15)退卡、退资、移资业务在一卡通公司指定网点办理。 (16)普通卡退卡时回收卡片,退还押金。 (17)好卡不能换卡。坏卡换卡时,回收卡片,原卡的余额全部转移到新卡中。 (18)人为损坏的卡片办理退换时,收取20元成本费。 (19)退资是将一卡通卡内的资金退还给持卡人,但不收卡,不退押金。 (20)如存在不完整交易,持卡人必须先处理完不完整交易后,方可办理退换、退资、移资业务。 (21)已透支的普通卡办理退换、退资业务时,须先偿还透支金额。 (22)办理卡内余额退还时,退资手续费按卡内余额的10%计算,以元为单位取整收取。卡内余额小于100元时,以及质量原因造成的坏卡不收退资手续费。 (23)移资时须将原卡的余额全部转移到新卡中。移资不收取手续费。 Ⅱ月票卡的发行使用 (1)月票卡具有计次和储值双重功能,可重复充次、储值使用。储值区的充值、使用同于普通卡;月票卡的月票区按月付费充次,计次、限次、限月使用。当月使用次数未用完,下月不累计。月票卡付费充次后,不办理月票区的退次、退费手续。 (2)月票卡限本人使用,不记名,不挂失。其种类、收费标准、限定乘次、发行范围为: 月票卡种类 收费标准 每月限定使用次数 发行范围 学生月票卡 20元/月 140次/月 原月票发售范围 成人月票卡 45元/月 140次/月 原月票发售范围 地铁专用月票卡 60元/月 140次/月 原地铁专用和公交地铁联合月票发售范围 公交地铁联合月票卡 90元/月 140次/月 (3)月票卡的使用范围:学生月票卡、成人月票卡和公交地铁联合月票卡可在公共电汽车月票有效线路车辆上计次使用;地铁专用月票卡和公交地铁联合月票卡可在地铁1号线、2号线计次使用。 (4)月票卡申办: ①学生月票卡 已领取市教委统一颁发的“北京市中小学学生卡”的中小学生,持“北京市中小学学生卡”直接到公交集团指定的发卡/充值点,交纳月票款,办理充次、充值。充次、充值后的“北京市中小学学生卡”可作为学生月票卡使用。 未领取“北京市中小学学生卡”的小学生,持本人近期一寸证件照一张,到公交集团指定的发卡/充值点,交纳20元卡押金和月票款,办理领卡和充次、充值。 其他学校学生到所在学校领取学生月票证件卡,贴上本人近期一寸证件照并填写学校名称、本人姓名、性别及有效期,经学校审核确认加盖公章后,学生本人持此证件卡到公交集团指定的发卡/充值点,交纳20元卡押金和月票款,办理领卡和充次、充值。 ②成人月票卡 凡持有现行纸质月票底版的乘客,本人持原月票底版、近期一寸证件照一张到公交集团指定的发卡/充值点,交纳20元卡押金和月票款,办理充次、充值; 新办理月票卡的乘客,由本人持近期一寸证件照一张及相关证件,到公交集团指定的发卡/充值点,交纳20元卡押金和月票款,办理充次、充值。 ③地铁专用月票卡和公交地铁联合月票卡 本人持原纸质月票底版、近期一寸证件照一张,到北京市地铁运营有限公司(以下简称“地铁运营公司”)指定的发卡/充值点,交纳20元卡押金和月票款,办理充次、充值。 (5)月票卡的充次、充值: ①持卡人须在公交集团、地铁运营公司指定发卡/充值点办理充次、充值。在当月1—25日营业时间内进行当月月票卡付费充次,为了减少乘客月票卡集中充次、充值等候时间,也可在当月任一天营业时间内提前进行次月月票卡付费充次。 ②持卡人对月票卡进行充次时,可同时对月票卡储值区充值,以便乘坐月票无效线路车辆时或在当月月票卡次数用完后乘坐月票有效线路时刷卡付费乘车。 ③月票卡每月限定使用次数的有效期按自然月计算,为当月一日至月末最后一日。 (6)月票卡的使用 ①月票卡在各自的月票有效线路乘车使用时,使用卡内月票区交易,每交易一次计为一次。 A.持卡乘坐公共电汽车单一票制线路车辆时,须在上车时刷卡一次,从卡内扣除乘车次数1次。 B.持卡乘坐公共电汽车分段计价线路车辆时,须在上车和下车时各刷卡一次,上车刷卡打标记,下车刷卡扣除乘车次数1次。 C.持卡乘坐地铁1号线、2号线时,进站刷卡一次形成交易记录,从卡内扣除乘车次数1次。 ②使用月票卡,在已超出限乘次数,或未充当月乘次时,其同于普通卡(在月票有效线路乘车使用时,使用卡内储值区交易,不打折)。 ③月票卡在公共电汽车月票无效线路乘车使用时,使用卡内储值区交易,享受8折优惠。 ④月票卡在地铁月票无效线路乘车使用时,使用卡内储值区交易,不打折。 (7)月票卡的退换、退资、移资 ①月票卡退卡、卡内储值区的退资和移资手续须到一卡通公司指定网点,按普通卡的相关规定办理。 ②月票卡不办理月票区的退次、退费、移次手续。 ③月票卡坏卡换卡时,在公交集团、地铁运营公司指定网点办理,卡内月票区次数按当日系统后台统计的剩余次数补足。 ④人为损坏的卡片办理退换时,退还押金,收取20元成本费,原卡收回;质量原因造成的坏卡,退还押金,免收20元成本费。 ⑤特殊情况,持卡人可到一卡通公司客户服务中心咨询和办理。 (8)持卡人办理地铁专用月票卡和公交地铁联合月票卡的过户时,按相关规定到地铁运营公司指定网点办理。 Regulations on the Issuance and Use of Passenger Cards 1. Categories and Scope of Use of Passenger Cards A passenger card is an IC card (an all-in-one card) used in the field of public transport in Beijing municipality. The card is made and issued by the Beijing Municipal IC Card Corporation, which is also responsible for IC card value-recharging, clearance, replacement and recall. Passenger cards can be divided into two categories: ordinary cards and monthly cards. Ordinary cards are classified into named cards and unnamed cards, while monthly cards are categorized into adult monthly cards, student monthly cards, subway monthly cards and subway-bus monthly cards. The scope of use of passenger cards extends to all bus lines managed by Beijing Public Transport Holdings, Ltd.(hereafter “Public Transport Group”), Beijing Bus Co., Ltd. (hereafter “ Bus Company”), Beijing Bafangda Passenger Transport Co., Ltd.(hereafter “Bafangda Company”), Beijing Xianglong Passenger Transport Co., Ltd.(hereafter “Xianglong Company”) and Beijing Changdatong Passenger Transport Co., Ltd (hereafter “Changdatong Company”); Beijing Subway Line 1, Line 2, Line13 and Batong Line, and all taxis equipped with an IC card reader for fare collection and marked with the phrase “Capable of Using IC Cards.” 2. Issuance and Use of Passenger Cards Passenger cards take the form of an ordinary card or a monthly card. Ⅰ. Issuance and Use of Ordinary Cards Ordinary cards are stored value cards which can be used repeatedly. (1) Ordinary cards can be applied for at all the card-issuing/value-recharging centers of the Beijing Municipal IC Card Corporation. (2) 20 yuan shall be paid as a deposit for each card with no identification certificate needed. There is no limit to the number of cards for which applications can be made. (3) The applicant shall complete necessary formalities before obtaining the card from the card-issuing/value-recharging center, and the latter shall draw a deposit receipt for the cardholder. (4) The amount charged the first time shall not be less than 20 yuan. The value recharged each time shall be 10 yuan or multiples of 10 yuan. The amount of balance on each card shall not be more than 1,000 yuan. (5) The card-issuing/value-recharging center shall draw an invoice for the cardholder for the value recharged. (6) If there is an overdraft, the cardholder shall pay for it when he/she recharges the card. (7) In case the balance of an ordinary card is insufficient to pay for a bus (subway) trip but is more than 0.1 yuan, the card holder may still take the trip by overdraft, but the amount overdrawn shall be repaid when he/she recharges or returns the card. (8) To overdraw his/her card when taking a taxi is not accepted. (9) Cardholders enjoy a 20% fare discount when taking a bus for which monthly tickets are invalid. But they do not enjoy any discount when taking the subway or buses for which monthly tickets are valid. (10) Card holders who take buses or subway trains that adopt the flat fare system only need to swipe their card once when getting on with the due amount deducted from the card (11) Card holders taking buses or subway trains whose fares depend on the distance traveled shall swipe their cards both when getting on and when getting off. (12) One card shall not be used simultaneously by more than one person. (13) For those taking the subway: ① Line 1, Line 2 and Batong Line: cardholders shall swipe their cards before getting onto the platform to get the transaction recorded and corresponding value deducted. ② Line 13: Cardholders shall swipe their cards at the turnstile of the departure station to get the card marked and swipe it again before checking out at the arrival station to get the transaction recorded and corresponding value deducted. (14) For those taking taxis: ① Cardholders shall swipe their cards when getting off with the corresponding value deducted. ② When the balance of the card is not enough to pay for the ride, the deficient amount shall be paid with cash or with another card. (15) Card-return, value-return or value-transfer shall be handled at the card-issuing/value-recharging centers designated by Beijing Municipal IC Card Corporation. (16) When an ordinary card is returned, the card itself shall be reclaimed with the deposit refunded. (17) When a damaged card is returned for replacement, it shall be reclaimed and its balance shall be totally transferred to the new card. (18) If a card is damaged due to human factors such as improper use, a 20-yuan replacement cost shall be paid. (19) Value-return means that the balance of the card is returned to the cardholder without the reclaiming of the card and refunding of the deposit. (20) If there exist imperfect transactions, the cardholder shall have them settled before handling card replacement, value-return or value-transfer. (21) For an overdrawn ordinary card, the overdrawn amount shall be paid before the card is replaced or its balance is returned. (22) When the balance of a card is returned, a handling charge of 10% of the balance shall be paid, the amount of which shall be rounded to yuan. No handling charge is required if the balance is less than 100 yuan or if the card is unusable due to inferior quality. (23) For value-transfer, the balance of the old card shall be transferred to the new one free of charge. Ⅱ. Issuance and Use of Monthly Cards (1) A monthly card has two functions. One is for recording the number of times it has been used; the other is for value-recharging. The recharging and use of its value storage section are the same as with an ordinary card, while its monthly ticket section shall be recharged with a specified number of permitted monthly uses, where the number of trips are recorded and restricted. It shall be recharged monthly and used within the month. If the specified number of monthly uses is not used up, they do not pass into the next month. Once a monthly card has been recharged with the specified value and number of uses, the stored value cannot be returned to the card holder. (2) A monthly card shall be used by the holder himself/herself only. It does not bear the name of the holder and the holder cannot report its loss. The categories, price standards, issuing scope and specified number of uses of all kinds of monthly cards are shown in the following table. Category Price Standard Specified Monthly Number of Uses Issuing Scope Student Monthly Card 20 yuan/month 140 times/month The same as that of the former student monthly card Adult Monthly Card 45 yuan/month 140 times/month The same as that of the former adult monthly card Subway Monthly Card 60 yuan/month 140 times/month The same as that of the former subway monthly card and subway-bus monthly card Subway-bus Monthly Card 90 yuan/month 140 times/month (3) The scope of use of monthly cards: student monthly cards, adult monthly cards and subway-bus monthly cards can be used on buses for which they are valid, with the number of times used; subway monthly cards and subway-bus monthly cards can be used on Subway Line 1 and Line 2 with the number of times used recorded. (4) Application for Monthly Cards ① Student Monthly Card Those who have a “Primary and Secondary School Student Card of Beijing Municipality”( hereafter “Student Card”)issued by Beijing Municipal Commission of Education, may go to any of the card-issuing/value-recharging centers designated by Public Transport Group to have their Student Card charged with value and the specified number of times of use. The charged Student Card can be use as a student monthly card. Primary school students who do not have a Student Card, may go to any of the card-issuing/value-recharging centers designated by Public Transport Group with a recent 1″photo of himself/herself, pay the price of a student monthly card and an additional 20 yuan as deposit and then receive the card and have it charged with value and specified monthly number of times of use. Students of other types shall first get an application certificate from their school with a 1″ photo stuck on, which indicates his/her name and sex, the name of the school and the validity of the certificate. The applicant may then go to any of the card-issuing/value-recharging centers designated by Public Transport Group with the certificate bearing the official seal of his/her school after it is validated by the school, pay the price of a student monthly card and an additional 20 yuan as deposit and then receive the card and have it charged with value and the specified monthly number of times of use. ② Adult Monthly Card Those who hold the existing paper-made monthly card may go to any of the card-issuing/value-recharging centers designated by Public Transport Group with a recent one-inch photo and the paper card, pay the price of an adult monthly card and an additional 20 yuan as deposit and then receive the card and have it charged with value and specified monthly number of times of use. Passengers who do not have the existing paper-made monthly card may go to any of the card-issuing/value-recharging centers designated by Public Transport Group with a recent 1″photo and related certificates, pay the price of an adult monthly card and an additional 20 yuan as deposit and then receive the card and have it charged with value and specified monthly number of times of use. ③ Subway Monthly Card and Subway-bus Monthly Card The applicant may go to any of the card-issuing/value-recharging centers designated by Beijing Subway Operation Co., Ltd.(hereafter “Subway Operation Corp.”), pay the price of the monthly card and an additional 20 yuan as deposit and then receive the card and have it charged with value and specified monthly number of times of use. (5) Times and Value Recharging of Monthly Cards ① Card holders shall have their card times-recharged and value-recharged at any of the card-issuing/value-recharging centers designated by the Public Transport Group or the Subway Operation Corp. within their business hours on any day from the 1st to the 25th day of the current month. In order to shorten the waiting time spent on card recharging, passengers may also have their card recharged with value and number of times for the next month in advance on any day in the current month. ② When recharging their monthly card with the specified number of times, the card holder may also recharge it with value in its value-storage section, so that the card can be used on buses for which monthly cards are invalid, or on buses for which monthly cards are valid but the specified number of times have been used up. ③ The specified number of times shall be used within the current month, that is, between the first day and the last day of the current calendar month. (6) Use of Monthly Cards ① When a monthly card is used on buses or the subway for which it is valid, the transaction is recorded in its “monthly card section” and one transaction is recorded as one time. A. Card holders who take buses that adopt the flat fare system only need to swipe their card once when getting on with one time deducted from the card. B. Card holders taking buses whose fares depend on the distance traveled shall swipe their card both when getting on to have it marked and when getting off to have it deducted with one time. C. Cardholders who take Subway Line 1 and Line 2 shall swipe their card when checking in to have the transaction recorded and one time deducted. ② When the specified number of times have been used up or have not been recharged with, a monthly card shall be used as an ordinary card without fare discount on lines that accept monthly cards. But in such cases, the value-storage section of the card is used for the transaction. ③ A monthly card can also be used on bus lines for which it is invalid with a 20% fare discount. But in such a case, the value-storage section of the card is used for the transaction. ④ When a monthly card is used on subway lines for which the subway monthly card is not valid, its value-storage section is used for the transaction and there is no fare discount. (7) Replacement, Value-return or Value-transfer of Monthly Cards ① For a monthly card, its card-return, value-return and value-transfer from its value-storage section shall be handled at any of the card-issuing/card-recharging centers designated by the Beijing Municipal IC Card Corporation according to relevant regulations on ordinary cards. ② For a monthly card, the number of times and their corresponding value cannot be returned or transferred from its “monthly ticket section”. ③ Replacement of damaged monthly cards shall be handled at any of the card-issuing/card-recharging centers designated by the Public Transport Group or by the Subway Operation Corp. In this case, the remaining number of times stored in the “monthly ticket section” of the damaged card shall be transferred to the new one according to the records of the background system on the same day. ④ For the replacement of cards that are damaged due to human factors such as improper use, the deposit shall be returned to the holder and a 20-yuan replacement cost shall be paid for with the damaged card reclaimed. If a card is unusable due to quality problems, it shall be replaced with a new one without cost and the deposit shall be returned. ⑤ In special cases, the cardholder may go to the Customer Service Center of the Beijing IC Card Corporation for card consultation and replacement. (8) Cardholders may go to any of the service centers designated by the Subway Operation Corp. for the transfer of subway monthly cards and subway-bus monthly cards.